Got Questions?
FAQ
The Product
What exactly is GripAndRip?
GripAndRip is a 24oz insulated stainless steel water bottle with a built-in magnetic phone mount on the cap. The ring on the cap snaps your phone on magnetically, doubles as a carry handle, and lets you shoot photos or video hands-free from any angle.
Which phones are compatible?
iPhone 12 and later are natively MagSafe compatible — just snap them on. Every other phone (older iPhones, all Android models) works with the magnetic booster ring that's included free with every order. We've never found a phone it didn't work with.
Will my phone fall off while I'm moving?
The magnetic connection is extremely strong and has been tested through runs, hikes, and intense gym sessions. For extra peace of mind during high-impact activities, we recommend keeping the bottle upright. The ring itself also acts as a physical brace for your phone.
Does it work with a phone case?
Yes — any MagSafe-compatible case works natively. For non-MagSafe cases, use the included magnetic booster ring — it's a thin adhesive ring that sticks to the back of your case and makes any phone fully compatible.
How long does it keep drinks cold or hot?
GripAndRip uses double-wall vacuum insulation with premium 18/8 stainless steel. It keeps drinks cold for up to 24 hours and hot for up to 12 hours.
Is it dishwasher safe?
The bottle body is hand-wash recommended to protect the powder coat finish. The lid is top-rack dishwasher safe. Wipe the magnetic ring with a damp cloth — no submersion needed.
What's the capacity?
24oz / 710ml — the perfect size for a gym session, a hike, or a full work day at your desk.
Orders & Shipping
How fast will I get my order?
Orders placed before 3PM CST ship same day from Dallas, TX. Standard US shipping takes 3–5 business days. Expedited options are available at checkout.
Do you ship internationally?
Currently we ship within the United States only. International shipping is coming soon — email us at gripandrip.shop@gmail.com to be notified when your country is available.
How do I track my order?
You'll receive a tracking email as soon as your order ships. You can also track anytime via the link in your confirmation email. If you have issues, email us at gripandrip.shop@gmail.com with your order number.
Returns & Warranty
What's your return policy?
We offer hassle-free 30-day returns on all orders. If you're not satisfied for any reason, email gripandrip.shop@gmail.com with your order number and we'll sort it out within 24 hours — no questions asked.
Is there a warranty?
Yes — every GripAndRip comes with a 1-year warranty covering manufacturing defects. If something goes wrong with the bottle or the magnetic mount, we'll replace it. Just email us with a photo and your order number.
Still have a question?
We're here Mon–Fri 9AM–6PM CST. Email us at gripandrip.shop@gmail.com and we'll get back to you within a few hours. Dallas, TX based — real humans, real fast replies.